Privacy Policy

Zed Holiday Homes LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.zedliving.ae and use our services.

By using our website, you agree to the terms outlined in this policy.

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Booking details
• Identification documents (where required)

You may browse our website without providing personal information, however certain features may be limited.

Non-Personal Information

We may automatically collect technical information such as:

• Browser type
• Device type
• IP address
• Pages visited

This helps us improve website performance and user experience.

Our website uses cookies to enhance your experience and analyze website traffic.

You can choose to disable cookies through your browser settings, however some features of the website may not function properly.

We use your information to:

• Respond to inquiries and provide customer support
• Process bookings and manage guest stays
• Improve our website and services
• Send updates or marketing communications (if you opt-in)
• Comply with legal and regulatory requirements

As a licensed holiday homes operator, we comply with regulations set by the UAE Department of Economy and Tourism (DET).

This includes:

• Collecting guest identification (passport or Emirates ID) prior to check-in
• Recording and submitting guest details to relevant authorities where required
• Retaining certain information in accordance with UAE laws and regulations

Failure to provide required identification may result in inability to complete a booking.

We do not sell or rent your personal information.

We may share your information with:

• Trusted service providers (e.g. payment processors, IT services)
• Business partners involved in delivering our services
• Government authorities where required by law, including UAE DET

We may also share aggregated, non-identifiable data for analytical purposes.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

We encourage users to review their privacy policies before providing any personal information.

We implement appropriate measures to protect your personal data. However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data

To do so, contact us at hello@zedliving.ae

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy, please contact:

Zed Holiday Homes LLC